Delivery/Shipping

Tutus will be sent with Parcelforce or Royal Mail. 

Child size tutus will be sent FLAT with parcelforce.
Teen and Ladies size tutus with a Diameter larger than 90cm will be sent FOLDED with Royal Mail Special Delivery 1pm.

Tutus will be posted Monday to Thursday only. 
Tiaras, bun rings and smaller costumes will be sent by Royal Mail Tracked 24 

International orders 

Please note there may be import duties and taxes payable by the customer on international purchases. The amount due is calculated by your home country and will be notified to you by the chosen courier. These charges are not under our control.

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Returns 

Returns of ready to wear items due incorrect sizing will not be accepted. Please check all measurements prior to purchasing. Returns for faulty items will be accepted within 30 days of purchase. They must be unworn with tag attached and in a clean and re-saleable condition. 

Custom items cannot be returned unless faulty.

 

Returns must be free of makeup, deodorant, perfume, fake tan or pet hairs and must be in their original condition.

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We do not cover postage for returns unfortunately, but will be happy to give you guidance on how to send them. We cannot refund items lost in return transit, so please make sure they are insured.

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